Shipping and Delivery Policy

 

Cognitive IT Solutions provides top-notch IT Solutions and services, including custom web development, software development, software support, WordPress development, and several IT-related services. We offer the convenience of digital delivery for our software solutions and services. This means no waiting for physical products to arrive, as all our offerings are instantly available for download or online access.

Order Delivery and Access Instructions

Once your service or products are ready, you will receive an email with the necessary download links. You will also receive a detailed guide with all relevant details, such as downloading the software, installation instructions, and any license keys required for activation. Feel free to contact us before placing your order if you have any specific requirements or need assistance.

Delivery Time

The team of Cognitive IT Solutions strives to ensure prompt digital deliveries. However, in the rare event of a delay, we will inform you and provide an estimated delivery time. Most of our products are available for immediate download after purchase. Our products are delivered electronically, so there are no shipping fees associated with your order. 

Issue Resolution

Contact us immediately if you encounter issues with your download products or services, such as missing files or corrupted data. We are committed to resolving any problems quickly and ensuring you receive the expected product or service.

If your purchase requires a license key, we need additional information from you, such as your computer's host ID. Once we receive the necessary details, we will generate and send the license key to you immediately.

Term and Conditions

Please note that all our products and services are subject to our terms and conditions. By placing an order, you agree to these terms. We recommend reviewing them to understand your rights and obligations fully.

Contact Us 

Cognitive IT Solutions is a noble software development agency in Pakistan. We are experts in providing innovative web and mobile solutions to boost businesses' digital presence. If you have any questions or concerns about your products and services or need further assistance, our customer support team is available to help. You can reach us via email at info@cognitiveitsolutions.ca or call us at +1-647-625-6481, and we will do our best to address your needs.

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